Jenny Okolo
@jennyokolo
Enthusiastic customer-focused events and retail professional delivering reliable support.
What I'm looking for
I am an enthusiastic and reliable events and retail professional with hands-on experience supporting live events and retail operations in fast-paced settings. I consistently deliver high-quality guest services, maintain organized on-site operations, and meet sales targets while upholding brand standards.
My background includes coordinating and promoting social events, using project scheduling and analytics to increase participation, and executing outreach and visual merchandising to improve customer engagement. I have practical retail experience operating POS systems, handling cash accurately, and maintaining inventory and store presentation.
I work well under pressure, adapt quickly to changing needs, and collaborate effectively with teams to enhance attendee and customer experiences. I am committed to learning and growing in roles that combine customer service, event coordination, and operational support.
Experience
Work history, roles, and key accomplishments
Coffee Advisor
Nespresso
Nov 2025 - Present (3 months)
Represent the Nespresso brand at a retail kiosk, delivering personalized product demonstrations and meeting sales goals while maintaining kiosk presentation and accurate daily sales reporting.
Retail Sales Associate
Find Retail and Donation Centre
Jun 2025 - Sep 2025 (3 months)
Assisted customers with purchases and logistics, operated POS and cash handling accurately, and supported merchandising and store organization to improve customer experience and repeat business.
Social Event Coordinator
WUSC Student Refugee Program
Jul 2023 - Aug 2024 (1 year 1 month)
Planned and executed social events including scheduling, logistics, and budgeting, increased participation through promotional campaigns, and streamlined post-event debrief processes for continuous improvement.
Event Staff
Eventology
Apr 2024 - Apr 2024 (0 months)
Supported event setup and guest coordination for a high-traffic event, maintaining safety and accessibility while adapting to changing on-site needs to ensure smooth operations.
Education
Degrees, certifications, and relevant coursework
Northern Alberta Institute of Technology
IT Business Analysis
Studied IT Business Analysis at the Northern Alberta Institute of Technology focusing on business-IT alignment and analysis techniques.
Availability
Location
Authorized to work in
Job categories
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