Open to opportunities

Shabana Ali

@shabanaali

Message

Organized retail professional delivering reliable customer service and operational support.

Canada

Message

What I'm looking for

I seek a frontline role where I can provide exceptional customer service, support team operations, and grow through hands-on responsibilities and reliable, flexible scheduling.

I am an organized and dependable retail professional with hands-on experience in customer-facing roles, cash handling, POS systems, and maintaining clean, efficient workspaces. I consistently deliver friendly service, support team efficiency during high-volume periods, and adapt communication to meet diverse customer needs.

My background includes hostess and expo duties at a busy restaurant, street outreach support distributing essentials with respect and professionalism, and content creation work where I managed multiple responsibilities and strict deadlines with strong attention to detail.

Experience

Work history, roles, and key accomplishments

Content Creator

The Neighborhood Group

Sep 2023 - Jan 2024 (4 months)

Produced content under strict deadlines, demonstrating strong attention to detail and adapting communication to diverse audiences to meet project requirements.

Content Creation Editing Audience Adaptation Organization Communication Time Management

Street Outreach Worker

Ve’ahavta

Jan 2023 - Apr 2023 (3 months)

Distributed food and essential items to individuals in need, providing respectful service while managing multiple tasks and maintaining organized supply handling.

Community Outreach Inventory Management Communication Multitasking Empathy

Hostess / Expo

Red Lobster

Apr 2019 - Sep 2022 (3 years 5 months)

Processed customer payments and managed waitlists, improving front-of-house efficiency during high-volume periods while ensuring order accuracy and adherence to dietary requirements.

Cash Handling Customer Service Order Accuracy Waitlisted Food Safety Team Collaboration