Yulia Popov
@yuliapopov
I lead healthcare software implementations, practice operations, and customer onboarding for multi-site clinical teams.
United StatesWhat I'm looking for
I've led healthcare operations and software implementation across multi-site medical and dental practices, including transitioning Alexander Shifrin Medical from paper-based operations to Criterions EMR. I translated clinical and administrative workflows into practical processes for scheduling, documentation, billing, laboratory coordination, and patient communication.
Since 2018, I've built and supported an international customer and partner organization of more than 6,700 members through onboarding, training, mentorship, troubleshooting, and ongoing relationship support. I create repeatable workflows and deliver education through Zoom, workshops, presentations, and hands-on sessions.
Experience
Work history, roles, and key accomplishments
Independent Business Leader
Atomy America
Jan 2018 - Present (8 years 8 months)
Built and developed an international customer and partner organization of 6,700+ members, providing education, training, relationship support, and community engagement. Led end-to-end onboarding of new partners and developed repeatable workflows using digital tools.
Office Manager
Florida Heart Clinic
Aug 2018 - Nov 2018 (3 months)
Managed office operations at a heart clinic, overseeing administrative functions and supporting clinical staff.
Practice Manager
Alexander Shifrin Medical, P.C.
Mar 2014 - Jun 2017 (3 years 3 months)
Led end-to-end transition from paper-based operations to Criterions EMR across multiple locations, including system evaluation, setup, workflow integration, staff training, and ongoing support. Managed multi-site practice operations supporting 20+ physicians and staff.
Business Manager
Eastside Dental Medicine
Aug 2013 - Jan 2014 (5 months)
Managed business operations for a dental medicine practice, overseeing administrative and financial functions.
Office Manager
Madison Dental
May 2013 - Jul 2013 (2 months)
Managed office operations for a dental practice, overseeing administrative functions and supporting clinical staff.
Nursing Unit Assistant
Maine Medical Center
Jan 2012 - Dec 2012 (11 months)
Provided nursing unit support, assisting with patient care and unit operations.
Office Manager
Family Preventive Dental Care, P.A.
Jul 1997 - Jan 2008 (10 years 6 months)
Promoted from Dental Assistant to Office Manager, overseeing practice operations and administrative functions.
Education
Degrees, certifications, and relevant coursework
Trinity School of Natural Health
Certified Health Coach, Health Coaching
Certified Health Coach (CHC) credential obtained from Trinity School of Natural Health.
University of Southern Maine
Bachelor of Arts, Sociology
Bachelor of Arts in Sociology from the University of Southern Maine.
University of Southern Maine
Bachelor of Music, Voice Performance
Bachelor of Music in Voice Performance from the University of Southern Maine.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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