Open to opportunities

Cassie Rando

@cassierando

Message

Experienced dental operations leader specializing in practice integrations and team training.

United States

Message

What I'm looking for

I seek a leadership role in dental operations focused on practice integrations, staff training, and creating a supportive, high-performing team environment.

I am a dental operations professional with extensive experience leading offices and managing practice integrations during acquisitions. I have conducted assessments of acquisition practices, developed and delivered training agendas and schedules, and supported teams during and after conversion weeks to ensure smooth transitions and adoption of new systems and policies.

I build meaningful relationships with team members to encourage and inspire goal attainment and create a supportive, effective workplace. My background includes multi-year leadership roles as Office Manager and Practice Integration Specialist focused on operational consistency, staff training, and post-acquisition support.

Experience

Work history, roles, and key accomplishments

Current

Practice Integration Specialist

Current

Sage Dental

Sep 2023 - Present (2 years 6 months)

Conducted acquisition practice assessments and delivered training agendas and schedules to ensure smooth system adoption and employee access to new systems. Supported teams during and after conversion weeks, resolving policy and system questions to stabilize operations.

Training Development Change Management Employee Support Policy Implementation Project Coordination

Office Manager

Sage Dental

Jul 2018 - Sep 2023 (5 years 2 months)

Led office operations and staff from July 2018 to September 2023, managing daily workflows, supporting conversions, and ensuring adherence to company policies. Oversaw training and staff development to maintain efficient patient care and administrative processes.

Office Management Team Leadership Staff Training Operations Management Patient Relations Scheduling

Office Manager

Aspen Dental

Apr 2014 - Oct 2017 (3 years 6 months)

Managed office operations and led staff from April 2014 to October 2017, ensuring smooth administrative and clinical support functions. Focused on building team relationships and fostering a supportive, effective work environment.

Office Management Leadership Team Building Administrative Operations Patient Services Communication Scheduling