Gina Catalano

I am a healthcare operations leader with 12+ years of experience focused on dental practice management, operations, and customer success. I combine hands-on practice management with data-driven process improvement to enhance compliance, efficiency, and patient experience.

At RevenueWell I led quality audits, metrics monitoring, onboarding, and training that improved workflows and retention; I created escalation policies and actionable insights to raise operational performance. In my role at CFO Dental Partners I orchestrated daily operations, scheduling, and cross-departmental workflows, prepared reports and quality metrics for senior leadership, and executed executive assistant responsibilities to support timely decisions.

As Office Manager at Growing Smiles I managed onboarding, cross-training, dynamic scheduling, and process audits that controlled costs and restructured budgets for labor, inventory, and technology—delivering measurable improvements in productivity and financial sustainability. I am known for building strong customer relationships, mentoring teams, and maintaining high accuracy and professionalism in every client interaction.

I hold risk, claims, and healthcare-related certifications and pursue continuous professional growth to strengthen compliance and risk mitigation across multi-site operations. I seek opportunities to apply my operational leadership to drive measurable outcomes in patient care and business performance.