Brittany Gardner

Lead onboarding and implementation for multiple dental practices, coordinating insurance verification, claims, and training. Create SOPs and training modules, track KPIs and SLAs, and partner with operations and client success to resolve escalations.

Managed daily administrative and operational workflows, scheduling, patient communication, and treatment coordination. Handled insurance verification, billing coordination, and escalated patient or operational concerns.

Managed household scheduling, budgeting, documentation, and logistics across multiple competing priorities.

Supported clinical leadership with scheduling, reporting, documentation, records management, and administrative coordination while handling sensitive information with discretion.

Managed executive and administrative support, correspondence, scheduling, document preparation, invoicing, payment tracking, bookkeeping, inventory, inspections, vendors, filing systems, and project timelines.

Completed high school education, earning a diploma.

Completed coursework for Registered Dental Assistant certification.