Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@ysagamboa
Experienced virtual assistant with a decade in customer support.
I am an experienced and reliable Virtual Assistant with over 10 years in customer support and administrative tasks. My organizational skills, technical savvy, and calm demeanor under pressure allow me to deliver efficient, high-quality remote support with a positive attitude. I am committed to helping businesses thrive by providing exceptional service and support.
In my recent role as a Purchasing Manager at Wheelzy Automotive Wholesaler, I successfully initiated and maintained communication with sellers of used vehicles, negotiating purchase terms and coordinating logistics for timely pick-ups. My experience also includes working as a Technical Support Consultant for Telstra, where I assisted customers with phone concerns and scheduled technician appointments, showcasing my ability to handle customer inquiries effectively.
Throughout my career, I have developed a strong work ethic and a proactive approach to problem-solving. I pride myself on being dependable, trustworthy, and empathetic, always striving to understand and meet the needs of my clients. I am eager to bring my skills and experience to a new opportunity where I can contribute to a team's success.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Wheelzy Automotive Wholesaler
Oct 2021 - Nov 2023 (2 years 1 month)
Initiated and maintained communication with sellers of used vehicles to negotiate purchase terms. Delivered outstanding customer service while identifying sales opportunities and successfully closing transactions. Coordinated and scheduled the timely pick-up and logistics of purchased vehicles.
Convergys Philippines, Inc.
Mar 2015 - Jul 2016 (1 year 4 months)
Assisted customers with landline phone concerns, providing basic troubleshooting solutions. Scheduled technician appointments for customers requiring on-site support.
West Contact Services Inc.
Sep 2014 - Feb 2015 (5 months)
Assisted customers with new credit card applications and provided product recommendations based on their financial needs. Successfully upsold additional credit card products, contributing to monthly sales and conversion targets.
IBM Global Business Processing Inc.
Oct 2006 - May 2011 (4 years 7 months)
Handled customer inquiries related to billing concerns and payments. Processed credit card-related transactions efficiently while ensuring compliance with company policies.
Degrees, certifications, and relevant coursework
Bachelor of Science in Business Administration, Business Administration
1992 - 1995
Completed coursework focused on business principles and administration. Gained foundational knowledge in management, finance, and marketing.
Software and tools used professionally
You can contact Ysa and 90k+ other talented remote workers on Himalayas.
Message YsaDonahbell Gutierrez
Logistics and Returns, Streamlined Efficiency LLC
Ricky Bagolor
CSR/TSR – Mobile Service Provider, Teleperformance Philippines
Sid Villalon
Virtual Assistant, Nichefire
Jan Joseph Molina
Virtual Assistant, Virtual Staffing/LegalSoft
Lyza User
Virtual Assistant, BW Miami Rental
Michelle Harvey Villote
Scheduler/Office Admin, Not Specified
Miel Alli
Case Manager Virtual Assistant, Immigration CA
Mari Gonzales
BPO CSR Telecommunication, IQOR
Jorge User
Customer Service Representative II, Verizon
Aria Ozaeta
Appointment Setter, The Fampreneurs