At Maersk Filipinas Inc. (A.P. Moller-Maersk Group), I directed daily shipment scheduling for global clients, balancing operational capabilities, client needs, and service objectives.
I evaluated shipment data, service quality, and operational KPIs to identify improvement opportunities. I also investigated shipment delays and service anomalies, implementing corrective measures across departments.
At Sealand - A Maersk Company, I supported commercial teams with customer planning, quotations, and contract performance monitoring. I tracked shipment milestones and helped maintain cold-chain adherence for temperature-controlled cargo.
At Union Galvasteel Corporation, I provided account management and technical support. I also supported process integration and accurate documentation, and contributed market intelligence and customer feedback to product evolution.
