Rhiza Ravago

I am a highly dynamic Customer Service Coordinator with 18 years of extensive experience in customer service delivery. My career has been marked by a commitment to excellence in service coordination, financial management, and CRM operations. I have a proven track record of reviewing, monitoring, and reporting service order margins, ensuring cost awareness and effectiveness in all operations.

Throughout my career, I have held various roles that have honed my skills in managing service orders and coordinating field service resources. My experience at Wartsila LLC in Dubai allowed me to design local databases for field service resources and train end-users on the Global Planning Tool. I am adept at creating orders in CRM and SAP, providing quotes, and managing warranty-related service orders, which has significantly contributed to operational efficiency.

I am passionate about delivering exceptional customer service and continuously seek to improve processes and methodologies within the organizations I work for. I thrive in fast-paced environments and am dedicated to fostering positive relationships with clients and team members alike.