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rosalie olivo

@rosalieolivo

Supply chain and logistics specialist at Amara Organic Foods who coordinated retail orders, EDI shipping notices, and 3PL shipments.

Philippines

Message

At Amara Organic Foods, I processed purchase orders for major retail clients, analyzed inventory, and coordinated outbound shipment rates with nominated 3PLs. I also submitted Advance Shipping Notices through EDI platforms and aligned Direct-to-Consumer operations with the Warehouse Management System.

At Maersk Global Service Centres (Phils) Ltd, I prepared import and export documentation, investigated escalations through root cause analysis, and trained new hires in operational processes. Earlier, I managed international supply chain and ocean freight operations at Maersk Logistics and Services Philippines Inc, coordinating shipments from order receipt through final delivery.

Experience

Work history, roles, and key accomplishments

Lead Logistics Customer Experience and Operations Specialist

Maersk Global Service Centres (Phils) Ltd

Jan 2024 - Jun 2026 (2 years 5 months)

Prepared and submitted export/import documentation, ensured SLA compliance, and performed root cause analyses for escalations. Trained new hires and supported continuous improvement initiatives.

Documentation SLA Management Root Cause Analysis Training Customer Service Process Improvement Cargo Planning FCR Bill Of Lading Case Management

Logistics Specialist

Amara Organic Foods

Aug 2024 - Feb 2026 (1 year 6 months)

Processed purchase orders from major retail clients, conducted inventory analysis, and coordinated with 3PLs for outbound shipments. Managed EDI submissions, tracked shipments, and supported compliance and certification renewals.

Inventory Analysis Purchase Order Processing EDI 3PL Management Shipment Tracking Compliance Quickbooks Cin7 Core WMS D2C Operations

Supply Chain Management Coordinator / Logistics Customer Service Specialist

Maersk Logistics and Services Philippines Inc

Nov 2021 - Dec 2023 (2 years 1 month)

Managed end-to-end international supply chain and ocean freight operations, coordinating with customers, vendors, and 3PL/4PL providers. Monitored shipment performance, managed exceptions, and optimized supply chain efficiency.

Supply Chain Management Ocean Freight 3PL Management Salesforce SOP Compliance Hazardous Materials Demand Forecasting Billing SOA Reconciliation

4PL Control Tower Import Executive

AP Moller Maersk Filipinas Inc.

Aug 2021 - Nov 2021 (3 months)

Ensured timely movement of freight, coordinated with 3PLs and brokers, and managed day-to-day import operations. Monitored clearance timelines and prevented detention and demurrage costs.

Import Operations 3PL Coordination Exception Management Documentation Daily Management Routines Escalation Support

Import and Export Operations Specialist

Fuso Logistics Phils., Inc.

Nov 2017 - Aug 2021 (3 years 9 months)

Managed international shipments, collaborated with customs agents and freight forwarders, and processed import/export documentation. Tracked cargo movement and applied Incoterms to shipment documentation.

Import Export Operations Documentation Incoterms Cargo tracking Insurance Processing Invoicing Packing List