Angelica Aldon

Coordinated air and sea freight shipments by liaising with local and international agents, arranging bookings, and monitoring shipment progress. Prepared customer quotations and shipment manifests while conducting client follow-ups to support business growth.

Managed customer inquiries for domestic and international shipments by providing tracking updates and resolving delivery-related concerns. Coordinated charter flight cargo bookings with operations teams and maintained communication between customers and logistics teams.

Processed import and export documentation accurately and efficiently, preparing and transmitting final load and manifest reports to airlines and destination offices. Generated billing and tonnage reports and handled customer and partner inquiries via email and phone.

Processed export cargo documentation and shipment records, coordinating final load reporting and manifest submissions. Assisted with cargo inquiries, billing tasks, and KPI reporting activities to support day-to-day operations.

Processed passport applications and travel documentation requirements while assisting clients with immigration and embassy requirements. Coordinated airline ticketing and travel arrangements to support client requests.

Earned a Bachelor of Science in Tourism Management at STI College Santa Rosa from 2013 to 2017.