youssef zayed

Worked across each stage of the acquisition journey, from initial prospect engagement through qualification and closing. Identified customer needs and tracked prospect progression within a structured conversion process.

Supported a B2B agency sales process introducing businesses to SEO and Google Ads services. Built familiarity with digital advertising service delivery and the marketing needs of prospective clients.

Worked within a customer-acquisition process qualifying buyer intent for a premium mentorship program. Managed high-volume lead conversations and follow-up activity, building practical insight into lead quality and conversion stages.

Supports technical operations across CRM systems, marketing funnels, and marketing automation workflows that connect lead capture with follow-up and handoff processes. Works with GoHighLevel and existing business systems to structure lead capture, follow-up, and marketing-to-sales handoffs.

Managed prospect conversations and follow-ups for a fitness coaching offer, supporting qualification and appointment scheduling.

Supported warm-lead workflows and appointment booking for existing front-end buyers.

Bachelor's degree in Social Work Studies from Helwan University.

Completed secondary education at the English School in Cairo.