Open to opportunities

youssef elghrissi

@youssefelghrissi

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Sales Assistant with strong negotiation and customer service skills.

Morocco

Message

What I'm looking for

I am looking for a role that allows me to leverage my sales skills and grow within a dynamic team, focusing on customer satisfaction and achieving sales goals.

I am Youssef El Ghrissi, a dedicated Sales Assistant with over three years of experience in sales and customer service. My journey began in a dental clinic, where I honed my interpersonal skills and learned the importance of effective communication. I transitioned into the sales sector, where I have successfully worked as a telemarketer and sales assistant, specializing in lead generation and customer relationship management.

Throughout my career, I have demonstrated a strong business acumen and a commitment to achieving sales targets. My experience includes managing customer orders, handling complaints, and presenting products effectively to prospects. I pride myself on my ability to adapt to various situations and maintain a positive attitude, which has been instrumental in building strong relationships with clients and colleagues alike.

Experience

Work history, roles, and key accomplishments

Telemarketer

Cité 3mars N3 entree28 mohammedia

Feb 2024 - Present (1 year 5 months)

Generated sales leads through effective qualification, scheduling, and follow-up of meetings. Presented company products and services to prospects, ensuring comprehensive understanding and engagement.

Telemarketing Sales Presentations Customer Relationship Management Sales

Sales Assistant

Cité 3mars N3 entree28 mohammedia

Jun 2022 - Present (3 years 1 month)

Managed commercial and administrative tasks, from order reception to invoice issuance and customer returns. Handled customer and supplier telephone reception, ensuring smooth communication and complaint resolution.

Administrative Management Customer Service Negotiation Merchandising

Assistant in a Dental Clinic

Houria Lgmiri Dental Clinic

Mar 2021 - Present (4 years 4 months)

Organized practitioner appointments, managed calendars, and responded to telephone inquiries. Prepared patients for dental procedures, ensuring a warm welcome and detailed explanation of treatments.

Appointment Management Calendar Management Customer Service

Employé de Laboratoire Dentaire

Hayat Kinana Dental Laboratory

Feb 2019 - Present (6 years 5 months)

Performed ceramic mounting on metal frameworks and fabricated total and removable prostheses. Managed the reception of dental impressions, ensuring accuracy and quality.

Dental Impressions Quality Control

Education

Degrees, certifications, and relevant coursework

Academie Averroes des Metiers de Santé

Diplôme Technicien dentaire, Dental Technology

Completed a two-year program at Academie Averroes des Metiers de Santé, earning a diploma as a Dental Technician. Gained expertise in various dental laboratory procedures, including ceramic mounting on metal frameworks, total prosthetics, and removable prosthetics.

High School

Baccalauréat, Life and Earth Sciences

Obtained a Baccalauréat in Life and Earth Sciences. This foundational education provided a strong understanding of scientific principles and analytical skills.

Faculté Hassan II des Lettres et Sciences Humaines

No Degree, Psychology

Undertook two years of study in the Department of Psychology at Hassan II Faculty of Letters and Human Sciences. Focused on psychological theories and human behavior.