YNYostina Nashaat
@yostinanashaat
Experienced customer support specialist with strong photo-editing and payments expertise.
EgyptWhat I'm looking for
I am an experienced customer service and support specialist with a background in international live support, reservations, and payment handling. I combine clear communication, problem-solving, and attention to detail to deliver stress-free booking experiences and build client trust.
My hands-on roles have included photo editing and print preparation as well as supporting international accounts in real time, using tools like Zoho Books, Stripe, and Microsoft Office to manage orders and payments efficiently.
I value honesty, transparency, and workâlife balance, and I'm seeking opportunities where I can contribute reliable customer-focused service and continuous improvement to a team that makes a real impact.
Experience
Work history, roles, and key accomplishments
Senior Reservation and Support Specialist
You+Baby Studio
Dec 2023 - Sep 2025 (1 year 9 months)
Handled reservations and payments using Zoho Books and Stripe, resolving client issues quickly and ensuring smooth, supportive booking experiences.
Senior Customer Service Representative
RestAcall
Mar 2023 - Sep 2023 (6 months)
Supported international clients in real time with account and order assistance, balancing speed and accuracy to build trust and ensure positive experiences.
Live Support (International Account)
MTC Game
Oct 2021 - Nov 2022 (1 year 1 month)
Handled international customer inquiries and payments, ensuring smooth booking experiences and resolving issues quickly to maintain high customer satisfaction.
Photo Editor
PIX Printing Centre
Jan 2020 - May 2021 (1 year 4 months)
Edited and enhanced customer photos into high-quality prints, combining technical editing with client communication to deliver memorable products.
Education
Degrees, certifications, and relevant coursework
Asyut University
Bachelor in Accounting, Accounting
2016 - 2021
Grade: Good - GPA 2.95
Activities and societies: Volunteer at The Blood Bank
Completed a Bachelor in Accounting with a focus on core accounting principles and financial practices; volunteered at the Blood Bank.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Social media
Job categories
Interested in hiring Yostina?
You can contact Yostina and 90k+ other talented remote workers on Himalayas.
Message YostinaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
