Eman Ha

I've supported customers for Expedia, Microsoft, Vidéotron, Hotels.com, and Maximo France across sales, after-sales service, technical assistance, and reservations.

I analyze customer requirements, recommend suitable options, confirm reservations, and negotiate with third parties to find the best available solution. I focus on resolving issues at the first instance while delivering responsive support and strong customer experiences.

I'm also pursuing advanced studies in comparative literature and bring multilingual communication skills in Arabic, French, English, Spanish, and German, alongside training in tourism marketing, life coaching, leadership, counseling, and problem solving.