Yolimar De Leon Beltran

Conduct patient check-in/check-out, verify insurance eligibility, collect co-pays, schedule follow-up appointments, and communicate with Spanish-speaking patients to ensure accurate intake and billing processes.

Managed front desk operations including insurance checks, co-pay collection, appointment scheduling, monthly physician visit reporting, new-hire training, and translation for Spanish-speaking families.

Maintained staff and volunteer records and schedules, improved internal processes reducing case duration by nearly 2 business days, and ensured timely data collection and reporting while supporting Spanish-language needs.

Processed high volumes of client inquiries, provided referrals and advocacy for housing, employment, healthcare and other services, maintained resource lists, and increased program visibility through outreach.

Developed volunteer recruitment and retention initiatives, created training protocols and manuals, onboarded and monitored volunteers, and assisted patients with applications for Medicaid and community resources.

Provided administrative and front desk support including call/email triage, appointment scheduling, referral coordination, and enrollment information for clinic services.

Provided administrative support including filing, EMR data entry, appointment scheduling, patient check-in, ICD-10 coding, insurance verification, and new hire training while serving Spanish-speaking patients.

Pursuing a Bachelor of Science in Data Analytics at Western Governors University, coursework ongoing since September 2023.

High school diploma obtained from Sherando High School.