Stephanie Lantigua
@stephanielantigua
Detail-oriented bilingual health administration professional skilled in EHR, billing, and patient care.
United StatesWhat I'm looking for
I am a detail-oriented, compassionate health administration professional pursuing a Bachelor of Science in Health Administration with hands-on experience in urgent care, medical assisting, medical scribing, and patient coordination. I support clinical teams by maintaining accurate EHR documentation, performing clinical tasks like EKGs and phlebotomy, and ensuring DOH and HIPAA compliance.
I have practical experience in medical billing and coding (ICD-10, CPT), insurance verification and authorizations, scheduling, and front-desk operations, complemented by certifications including CCMA and BLS/CPR/AED. My background also includes leadership and operational roles managing scheduling, inventory, reporting, and staff training.
Fluent in English and Spanish, I bring strong communication, problem-solving, and administrative skills—proven in high-volume urgent care and home health settings—to improve patient experiences, support providers, and streamline healthcare operations.
Experience
Work history, roles, and key accomplishments
Patient Care Assistant
Friends & Family Home Care
Oct 2025 - Present (3 months)
Provide patient-centered home care, assist with activities of daily living and medication schedules, document care per agency and regulatory guidelines, and collaborate with care teams to monitor patient progress.
CIMedical Scribe / Medical Assistant
CityMD
Apr 2025 - Present (9 months)
Support providers in a high-volume urgent care setting, documenting patient encounters in EHRs and performing clinical tasks (EKGs, phlebotomy) while ensuring DOH and HIPAA compliance and coordinating follow-up care.
Mobile Associate
Unknown
Oct 2021 - Apr 2025 (3 years 6 months)
Delivered high-quality customer service, managed account documentation and billing inquiries, and maintained accurate records to support fast-paced operational workflows.
Retail Training Store Manager
Unknown
Nov 2019 - Oct 2021 (1 year 11 months)
Managed daily store operations including scheduling, inventory control, reporting, and staff training, improving operational efficiency and ensuring policy compliance.
CCGroup Leader
Catholic Charities
Oct 2017 - Nov 2019 (2 years 1 month)
Maintained participant records, coordinated program scheduling, communicated progress with parents and administrators, and supported compliance with organizational guidelines.
Education
Degrees, certifications, and relevant coursework
MEMedCerts
Certificate, Medical Billing & Coding
Enrolled in a Medical Billing & Coding certification program covering ICD-10 and CPT coding, billing workflows, and insurance processes.
SUSouthern New Hampshire University
Bachelor of Science, Health Administration
Pursuing a Bachelor of Science in Health Administration with coursework and practical training focused on healthcare operations, administration, and compliance.
Stepful
Certificate, Medical Assisting
2025 - 2025
Completed a Medical Assistant certificate program with clinical and administrative competencies.
Innovation Diploma Plus
High School Diploma, General Education
High school diploma obtained with coursework and extracurricular involvement focused on college and career readiness.
Availability
Location
United StatesAuthorized to work in
Job categories
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