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Currently working as a Housekeeper, maintaining cleanliness and order within the facility. Responsible for ensuring a sanitary and comfortable environment for residents.

Translated English to Spanish for customers and addressed billing inquiries. Created auto insurance quotes and cross-sold various insurance coverages.

Managed incoming calls and processed service tickets efficiently. Handled customer payments for auto services and maintained organized paperwork.

Reviewed insurance coverages with customers and sold various insurance policies including auto, motorcycle, and boat. Assisted customers with GPS device trackers and mobile app issues.

Took food orders and prepared the salad bar for residents. Responsible for washing napkins, silverware, pots, and pans to maintain hygiene standards.

Collected payments and assisted with payroll processing. Managed mailing of member dues and handled store merchandise placement and reception.

Prioritized and mailed real estate closing documents to buyers and sellers. Oversaw, printed, and disbursed checks, and organized various documents.

Processed check deposits and cash withdrawals, ensuring legitimacy and correct completion of checks. Handled loan payments for customers.

Performed sweeping, mopping, and vacuuming duties, and was accountable for locking all doors. Operated heavy machinery for deep cleaning floors and washed/waxed carpets.

Took and prepared food orders, including side dishes like coleslaw and mashed potatoes. Managed cash, checks, and credit card transactions at the register.

Informed customers about daily specials and suggested new menu items. Communicated customer feedback to management and handled calls for orders and reservations.

Monitored for accurate product pricing and identified missed scanned items. Balanced the cash drawer throughout the day to ensure accuracy.

Obtained an Associate's degree in Business Administration. Studied various aspects of business operations and management.