At XEGMENTA SAS, supporting Suramericana, I administered Microsoft 365, Intune, and Teams, including users, devices, policies, and licensing.
I also supported and administered video conferencing and Poly meeting devices, and provided streaming and audiovisual production support for events. I analyzed incidents and worked on improving collaboration services.
At OSSA CONSULTORÍA, I provided remote and in-person IT support to more than 24 client companies, administering servers, policies, networks, and Microsoft 365. My experience also includes Windows Server domains, LAN and WAN networks, Google Workspace, and infrastructure support.
