Looking for a job

carlos daniel echeverri ramirez

@daniel_echeverri

IT infrastructure analyst at SOINFCO who monitored and administered client infrastructure to support business continuity.

Colombia

Message

At SOINFCO, I supported hardware and software for clients with varied IT infrastructures, configured networks, and monitored and administered client environments to support business continuity.

At SENCO Latin America S.A.S, I assisted end users and administered Active Directory, Office 365 accounts, and servers. I’m studying Telecommunications Engineering at UNAD, with a focus on networks, systems administration, and information security.

Experience

Work history, roles, and key accomplishments

Analista de IT

SOINFCO

May 2023 - May 2026 (3 years)

Provided technical support for hardware and software across multiple clients, configured networks, and managed user accounts. Monitored client infrastructures to ensure business continuity and controlled equipment inventory.

Hardware Support Software support Network Configuration WiFi Structured Cabling Switche User Management Email Platforms Monitoring Inventory Management Ticket Documentation

Auxiliar de Soporte TI

SENCO Latin America S.A.S

Dec 2019 - Jan 2023 (3 years 1 month)

Provided end-user support and managed service requests for computer equipment. Administered Active Directory, Office 365 accounts, and servers, with progressive escalation of responsibilities over three years.

end user support Active Directory Office 365 Server Administration Ticket Management

Education

Degrees, certifications, and relevant coursework

Universidad Nacional Abierta y a Distancia

Ingeniería en Telecomunicaciones, Telecommunications Engineering

2025 -

Programa en curso. Desarrollo de competencias en gestión de redes, conectividad, administración de sistemas, seguridad informática y soporte en entornos tecnológicos.