Yazzi Backi
@yazzibacki
Creative and organized professional seeking new career opportunities.
What I'm looking for
Hello! My name is Yasmin, and I am a 25-year-old creative and ambitious individual. I pride myself on my quick learning abilities and cheerful personality, which I believe are essential in any professional environment. I am currently seeking a new career path that allows me to leverage my skills and passion for customer service.
My work experience includes roles in customer service and operations management. I have worked as a Customer Advisor at Concentrix, where I was responsible for verifying new customers through video calls and managing account operations. Additionally, I served as a Receptionist at the Leipzig Hotel, where I handled guest check-ins and check-outs, showcasing my ability to manage multiple tasks efficiently.
Most recently, I took on the role of Operations Supervisor at Amazon, where I honed my management skills. I am eager to bring my organizational skills and positive attitude to a new role, and I look forward to the opportunity to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Sales Assistant
TEDI
Jan 2025 - Present (7 months)
Performed general tasks on the sales floor, including cashier duties. Managed product displays and assisted customers with purchases.
Technical Support
Teleperformance
Oct 2023 - Present (1 year 10 months)
Provided technical support for the Apple project. Assisted customers with troubleshooting and resolving technical issues.
Operations Supervisor
Amazon
Jul 2023 - Present (2 years 1 month)
Oversaw on-road management operations. Ensured smooth execution of logistics and delivery processes.
Receptionist
Galerie Hotel Leipziger Hof
Sep 2020 - Present (4 years 11 months)
Managed guest check-ins and check-outs efficiently. Performed various office and back-office operations.
Customer Advisor
Concentrix
Dec 2018 - Present (6 years 8 months)
Provided customer support and managed new customer verification via video. Handled account openings and closures for clients.
Education
Degrees, certifications, and relevant coursework
Bio Seehotel Zeulenroda
Hotelfachfrau (not completed), Hotel Management
2016 - 2018
Undertook vocational training as a hotel specialist, gaining experience in various aspects of hotel operations. Acquired skills in customer service, front desk operations, and hospitality management.
Friedrich Schiller Gymnasium Zeulenroda
Mittlere Reife, General Studies
2011 - 2016
Completed secondary education, earning the Mittlere Reife qualification. Focused on a broad curriculum to prepare for further vocational training or higher education.
Availability
Location
Authorized to work in
Job categories
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