Yasmin Manjothi
@yasminmanjothi
I manage banking operations, customer service, account processing, and financial transactions.
IndiaWhat I'm looking for
I've supported customer banking operations at Bandhan Bank, handling NEFT, RTGS, fund transfers, cheque truncation processing, KYC validation, PAN verification, account openings, and health-insurance customer queries. I also contribute to sales growth, educate customers on schemes, and train teammates.
Previously, at SS&C Technologies, I processed mutual fund account setups, redemptions via wire, cheque, and ACH, quality checks, client CIP details, escalations, and incoming work volumes. My MBA in Finance and experience with financial and non-financial requests help me deliver accurate, customer-focused operations support.
Experience
Work history, roles, and key accomplishments
Customer Relationship Officer
Bandhan Bank
Mar 2023 - Feb 2026 (2 years 11 months)
Developed and maintained positive customer relationships by providing excellent service. Managed daily operational work including financial and non-financial tasks, CTS processing, and sales growth.
Associate Financial Services Operations
SSC Technologies
Jun 2021 - Nov 2022 (1 year 5 months)
Worked as a financial associate transfer agent in mutual fund services. Handled financial and non-financial requests for client principal, including new account setup, quality checks, and redemption processing.
Intern
DCB Bank
May 2019 - Jul 2019 (2 months)
Studied DCB Bank products and services with special reference to Fixed Deposit. Understood consumer behavior towards Fixed Deposit and different types of client equipment and customer handling.
Education
Degrees, certifications, and relevant coursework
Shree JB Thacker Commerce College
Bachelor of Commerce, Commerce
2014 - 2017
Grade: 61.10%
Completed a Bachelor of Commerce degree.
The Muslim Education and Welfare Society School
Higher Secondary, General Studies
2012 - 2014
Grade: 65.43%
Completed higher secondary education.
Savitribai Phule Pune University
Master of Business Administration, Finance
2020 -
Grade: 68.90%
Pursued a Master of Business Administration with a specialization in Finance.
The Muslim Education and Welfare Society School
Higher Secondary, General Studies
2010 - 2012
Grade: 58.40%
Completed higher secondary education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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