shivani bodhane

At Axis Bank, I handle day-to-day retail branch operations including account queries, fund transfers, NEFT, RTGS, gold loans, forex, and locker administration.

I manage cash positioning, vault balances, currency chest coordination, teller accuracy, office-account reconciliation, and branch liquidity requirements. I also maintain audit readiness through transaction records, stock counts, fortnightly verification, KYC/AML adherence, and customer confidentiality.

I resolve customer requests within turnaround-time standards and identify opportunities to cross-sell retail loans, insurance, mutual funds, and Demat accounts. My work contributed to a Number One regional branch ranking, 150% mutual fund target achievement, and 180% deposit mobilization target achievement.

I'm seeking higher responsibility in retail branch banking, where I can deliver seamless operations, strong compliance, customer service, and business growth.