
Simran Kaurbal
@simrankaurbal
Customer relationship professional across HDFC Bank Finwizz Company and banking teams, coordinating service requests and customer follow-ups.
What I'm looking for
At HDFC Bank Finwizz Company, I supported day-to-day customer relationship activities, responded to routine service questions, and coordinated follow-ups on pending requests.
At IDFC FIRST Bank, I built and maintained customer relationships through regular communication and service follow-up. I recorded requests, supported documentation checks, and coordinated updates with relevant teams.
At Bandhan Bank and AU Small Finance Bank, I supported routine customer enquiries, service requests, documentation, and record maintenance. I’m interested in customer service, banking operations, and relationship-support roles.
Experience
Work history, roles, and key accomplishments
Customer Relationship Officer
Supported customer relationship activities through clear communication and follow-ups, assisted with enquiries and service requests, and maintained accurate records.
Customer Relationship Support
HDFC Bank Finwizz Company
Supported day-to-day customer relationship activities and communication, assisted with routine service questions, and coordinated follow-ups on pending requests.
Customer Relationship Officer
Bandhan Bank
Handled routine customer interactions, captured and routed service requests, and supported documentation and record maintenance.
Associate Relationship Manager
IDFC FIRST Bank
Built and maintained professional relationships through regular customer communication and service follow-up, assisted with banking enquiries, and coordinated with teams for updates.
Education
Degrees, certifications, and relevant coursework
Pt. Ravishankar Shukla University
Bachelor of Arts, Arts
Grade: 62.56%
Pursued Bachelor of Arts (B.A. Final) at Pt. Ravishankar Shukla University, Raipur, with a score of 62.56%.
University of Bilaspur
Diploma in Computer Applications, Computer Applications
Grade: 86.5%
Completed Diploma in Computer Applications (DCA) at University of Bilaspur with a score of 86.5%.
State Board
Higher Secondary, General
Grade: 52.00%
Completed Higher Secondary (12th) from State Board with a score of 52.00%.
State Board
Secondary, General
Grade: 38.00%
Completed Secondary (10th) from State Board with a score of 38.00%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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