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yalamala anilkumarYA
Open to opportunities

yalamala anilkumar

@yalamalaanilkumar

I support retail banking, KYC, mutual fund operations, and customer service processes.

India
Message

What I'm looking for

I'm looking for opportunities in banking operations, customer support, KYC, or relationship management where I can resolve customer queries, manage onboarding processes, and contribute to efficient service delivery.

I've supported retail banking and customer onboarding at Equitas Small Finance Bank, Axis Bank, and Bajaj Finserv, handling customer details, e-KYC, DigiLocker verification, email follow-ups, and query resolution.

Previously, I worked in mutual fund and central processing zone operations at KFin Technologies, supporting products and schemes across Axis, Canara, HDFC, UTI, LIC, and Baroda. At MetricStream, I supported service-management tickets, QA and audit activities, customer communications, and code fixes and enhancements for future releases.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Jawaharlal Nehru Technological University, Kakinada logoJK

Jawaharlal Nehru Technological University, Kakinada

Bachelor of Technology, Engineering

Completed a Bachelor of Technology degree in 2016.

Tech stack

Software and tools used professionally

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