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Kayla GonzalezKG
Open to opportunities

Kayla Gonzalez

@kaylagonzalez1

Dependable, organized professional delivering customer service and medical office administration.

United States
Message

What I'm looking for

I’m looking for a role where I can support customers and patients, manage scheduling and data entry, handle administrative tasks, and keep operations running smoothly—while continuing to grow my skills with a professional team.

I’m a dependable, organized professional with experience in customer service, retail, and medical office administration. I bring strong communication, organizational, and multitasking skills to help teams succeed in fast-paced environments.

In my sales work, I supported customers in selecting footwear and accessories, operated the cash register, and processed transactions. I also restocked merchandise, maintained organized displays, and resolved customer concerns with a service-first mindset.

As a receptionist, I greeted patients and visitors, handled incoming calls, and scheduled appointments. I verified patient information and insurance details, maintained patient records, and completed administrative paperwork to keep daily operations running smoothly.

I’m seeking an opportunity to contribute to a professional team while continuing to grow my skills. With a High School Diploma and a track record of reliable front-line support, I’m ready to manage administrative tasks efficiently and provide excellent customer service.

Experience

Work history, roles, and key accomplishments

BT

Receptionist

BMI of Texas

Jan 2021 - Jan 2024 (3 years)

Greeted patients and visitors, answered incoming calls, and scheduled appointments while maintaining patient records. Verified patient and insurance information and handled administrative duties, including processing paperwork and preparing/shipping outgoing packages.

Education

Degrees, certifications, and relevant coursework

TS

Thomas Edison High School

High School Diploma, High School

Earned a High School Diploma from Thomas Edison High School.

Tech stack

Software and tools used professionally

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