Looking for a job

Javiera Abril

@javieraabril

Message

I support patients and clients through efficient reception, scheduling, insurance, and customer service.

United States

Message

What I'm looking for

I'm seeking a client-facing position where I can use my communication, time management, and people skills as a first point of contact for clients.

I've supported patients at NOVA Pulmonary Critical Care and Sleep Associates, Manassas Dental Center, and Rocky Run Family Medicine by checking patients in and out, scheduling follow-ups, verifying insurance, and communicating by phone and email.

I bring six years of customer service experience, including roles at Target and TJ Maxx, with strengths in issue resolution, billing support, administration, and fluent English and Spanish communication.

Experience

Work history, roles, and key accomplishments

Receptionist

NOVA Pulmonary Critical Care and Sleep Associates

Jul 2024 - Jun 2026 (1 year 11 months)

Checked patients in and out, scheduled follow-ups, performed spirometry tests and vitals, communicated with patients via calls and emails, and handled insurance verification calls.

Spirometry Patient Communication Insurance Verification Scheduling Vital Signs

Dental Receptionist

Manassas Dental Center

Mar 2024 - Aug 2024 (5 months)

Greeted patients warmly, managed incoming calls, handled insurance verification and billing tasks, and collaborated with colleagues to support clinic operations.

Call management Insurance Verification Billing Collaboration

Receptionist

Rocky Run Family Medicine

Aug 2023 - Apr 2024 (8 months)

Greeted patients in person and over the phone, performed clerical and administrative tasks, prepared medical files, and verified insurance benefits using Veracity, Availity, and Microsoft/Google tools.

Availability Microsoft Office Google Docs Medical Records Insurance Verification

Service Engagement Advocate

Target

Nov 2021 - Aug 2023 (1 year 9 months)

Greeted guests, provided directions to products, logged and replaced damaged items, worked at Target Starbucks, and handled backstock and inventory.

Customer Service Inventory Management Backstocking

Merchandise Associate

TJ Maxx

Mar 2020 - Nov 2021 (1 year 8 months)

Transported merchandise, restocked shelves, answered customer questions, organized displays, and encouraged customers to join the rewards club or apply for credit cards.

Merchandising Customer Service