Yamila Surraco

As a bilingual medical interpreter, I facilitate clear and accurate communication between healthcare providers and patients in English and Spanish. I have developed active listening and empathy skills through my customer service experiences, which I hope to use in my future workplace.

With a strong background in customer support, I have honed my skills in troubleshooting technical issues, addressing billing concerns, and guiding customers through product offerings. I focus on building positive relationships, striving to deliver a seamless experience while meeting customer needs and company goals.

I am currently studying Google IT Support and Visual Elements of UX/UI Design, expanding my skills in IT and design. I am a proactive, organized, and responsible person, always with the best disposition to do my work.