Alejandro Martinez

I am a multidisciplinary creator and self-taught technologist with a strong bilingual proficiency in English and Spanish. My passion lies in exploring diverse fields such as music production, programming, web development, Linux software, 3D modeling, illustration, and game asset creation. I pride myself on my ability to independently acquire and apply knowledge to solve problems effectively, making me a fast learner with proven soft skills in communication, time management, organization, and empathy.

In my recent role as a Customer Service Agent and IT Support HelpDesk at Alorica, I specialized in customer satisfaction and IT service for various devices and operating systems. Currently, I work as an Administration Specialist at Ingenious Americas, where I collaborate directly with insurance companies to maintain an efficient revenue cycle for hospital claims. My experience in medical billing and coding has strengthened my attention to detail and problem-solving abilities, allowing me to manage multiple tasks while meeting performance targets.

With a background in healthcare administration and IT support, I hold a Web Design Diploma and have hands-on experience in creating responsive, user-friendly websites using HTML, CSS, and JavaScript. I believe in combining technical expertise with empathy and clear communication, dedicated to delivering work that builds trust and improves processes for clients, colleagues, and patients alike.