Open to opportunities

Yagmur Gunduz

@yagmurgunduz

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Bilingual interpreter and client consultant with strong problem-solving skills.

Turkey

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What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth in research and client relations.

I am a dedicated professional with a strong background in client consulting and project management, particularly in the field of qualitative research. My recent role as a French-English interpreter and patient relations specialist at Özel Dr. Leventacar Hair Transplantation Clinic has honed my bilingual communication skills and my ability to ensure patient satisfaction through effective counseling and problem-solving.

Previously, I worked as a Junior Client Consultant at NielsenIQ, where I managed client relationships and ensured the timely completion of qualitative research projects for notable brands such as Nespresso and HSBC. My academic background in Sociology from Université Lyon 2 Lumière and Université Nice Sophia Antipolis has equipped me with a deep understanding of social dynamics, which I apply in my professional endeavors to deliver insightful research and client solutions.

Experience

Work history, roles, and key accomplishments

French-English Interpreter

ÖZELDR. LEVENTACAR HAİR TRANSPLANTATION CLİNİC

Nov 2023 - Present (1 year 11 months)

Provided bilingual communication as a French-English interpreter and patient relations specialist. Counseled patients on hair transplantation procedures, ensuring high patient satisfaction through problem-solving and a patient-oriented approach.

Bilingualism Patient Counseling Problem Solving Sales Teamwork

Jr. Client Consultant

NielsenIQ

Aug 2022 - Present (3 years 2 months)

Proposed methodologies and prepared moderator guides, and wrote reports and proposals in compliance with client needs. Managed day-to-day client relationships, ensuring projects were completed on time with high client satisfaction.

Qualitative Research Project Management Client Relationship Management Report Writing Proposal Development FMCG

JR. Project Manager

SIAINSIGHT

Nov 2021 - Present (3 years 11 months)

Managed qualitative research projects for various clients including Samsung, B/S/H, Koç Schools, Divan Group, and Efes Pilsen. Ensured project objectives were met and delivered high-quality research outcomes.

Qualitative Research Project Management Client Management Data Analysis Market Research Project Coordination

Education

Degrees, certifications, and relevant coursework

Université Lyon 2 Lumière

Masters, Sociology

Completed a Masters in Sociology, focusing on the sociological analysis of Uzbek immigrant women in Istanbul for the thesis. Studied within the Faculty of Sociology, Anthropology, and Politics.

Université Nice Sophia Antipolis

Bachelor of Arts, Sociology

Obtained a Bachelor of Arts in Sociology from the Faculty of Literature, Arts, and Social Sciences. This program provided a comprehensive understanding of sociological theories and research methods.

Université Nice Sophia Antipolis

Bachelor of Arts, Information & Communication Sciences

Pursued a Bachelor of Arts in Information & Communication Sciences within the Faculty of Literature, Arts, and Social Sciences. Gained foundational knowledge in communication theories and information management.

Lycée Français Saint Michel Istanbul

Baccalauréat Littéraire, Literature

Completed high school education with a Baccalauréat Littéraire. This curriculum focused on literature, philosophy, and humanities, providing a strong academic foundation.