Open to opportunities

Deniz Tuyun

@deniztuyun

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Dynamic professional with expertise in customer relations and administration.

Turkey

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What I'm looking for

I am looking for a role that values communication and teamwork, offering opportunities for growth in a dynamic environment.

I am a highly dynamic and action-oriented professional with a Bachelor's Degree in English Literature. My diverse cultural competence and fluency in English, Arabic, and Turkish enable me to navigate multicultural environments effectively. I have a proven track record in quality assurance, executive administration, and customer-facing roles, particularly in customer relations, sales advisory, and the hospitality sector.

During my tenure at Turkeyana Clinic, I excelled in providing exceptional customer support and driving sales for aesthetic and wellness services. I engaged with clients, coordinated consultations, and ensured a seamless customer experience. My commitment to maintaining high levels of customer satisfaction and my ability to adapt quickly to various environments make me a valuable asset to any organization.

With a passion for leveraging my language proficiency and communication skills, I am eager to contribute to a forward-thinking organization in the retail, customer service, hospitality, or translation sectors. I thrive in diverse environments and am ready to make a significant impact in my next role.

Experience

Work history, roles, and key accomplishments

Customer Relations / Sales Advisor

Turkeyana Clinic

Jan 2019 - Present (6 years 6 months)

Performed a crucial role in providing exceptional customer support and driving sales for the clinic’s aesthetic and wellness services. Engaged with clients, offered detailed information about plastic surgery and cosmetic procedures, and ensured a seamless customer experience. Coordinated consultations, guided clients through decision-making, and handled client records.

Customer Service Client Engagement Consultation Product Knowledge Team Collaboration Customer Relationship Management Sales Support

Customer Relations / Sales Advisor

Royal Hair Center

Jan 2016 - Present (9 years 6 months)

Provided customer relations, customer service, and sales advisory for hair transplantation, plastic surgery, and weight-loss surgeries. Supported clients through their journey, ensuring satisfaction and addressing inquiries. Maintained high levels of client engagement and service quality.

Customer Service Customer Support Hair Transplant Client Communication Problem Solving Sales

Executive Administrative Assistant

Nejim Group Travel & Real Estate

Jan 2015 - Present (10 years 6 months)

Managed appointments and schedules for clients interested in tourism packages and real estate offerings, ensuring seamless communication and organization. Provided comprehensive administrative support to the executive team, including managing correspondence, preparing reports, and organizing meetings. Coordinated travel itineraries and acted as the primary point of contact for client inquiries.

Administrative Support Customer Service Office Management Communication Real Estate Support Scheduling

Quality Officer (ISO) / Translator

Lamin Factory For Cosmetics

Jan 2008 - Present (17 years 6 months)

Ensured compliance with ISO standards through regular quality checks and audits, maintaining high product quality. Translated catalogues, invoices, and other documents between Arabic and English, facilitating international commercial correspondence. Maintained accurate records of quality control processes and translated materials.