Open to opportunities

Yadira Wilson

@yadirawilson

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Dedicated transportation and operations professional with logistics expertise.

United States

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What I'm looking for

I am looking for a role that values safety and offers opportunities for growth.

I am a dedicated and skilled transportation and operations professional with extensive experience in logistics, warehouse management, and customer service. My strong organizational skills and attention to safety have allowed me to thrive in fast-paced environments. As a Class A driver, I am committed to maintaining high standards in all aspects of my work.

Currently, I work as a Transportation Operations Management Associate at Amazon, where I perform semi-trailer moves and coordinate yard activities. I lead internal communications to ensure smooth operations and administer driver training programs, focusing on safety and compliance. My previous roles have equipped me with the ability to train and mentor employees effectively, ensuring a positive work environment and efficient transportation management.

Experience

Work history, roles, and key accomplishments

Current

Transportation Operations Management (TOM) Associate

Current

Amazon

Nov 2022 - Present (2 years 7 months)

Performed semi-trailer moves in the yard and coordinated yard activities. Led internal communications with operations teams to ensure smooth process flow. Administered driver training programs for Hostlers and maintained a focus on safety.

Yard Operations Trailer Management YMS SSP

Learning Ambassador

Amazon

Sep 2022 - Present (2 years 9 months)

Trained new employees on company policies and procedures, and answered questions regarding operations. Conducted performance audits of new hires and provided feedback for ongoing development. Identified and reported employee misconduct and provided assistance with packing.

Employee Development Auditing Policy Implementation Communication Feedback

Problem Solver

Amazon

Oct 2021 - Present (3 years 8 months)

Printed labels, repackaged items, and sorted damaged or defective products. Managed the organization of food and health products, ensuring proper handling and cleanliness. Assisted with spill cleanups and maintained a safe and efficient working environment.

Inventory Management Waste Management

Stocking / Cashier

Dollar Tree

May 2019 - Present (6 years 1 month)

Responsible for stocking shelves, maintaining store organization, and unloading merchandise. Provided excellent customer service at the cash register and assisted with customer inquiries. Managed inventory and ensured product availability.

Stocking Merchandise Customer Service Inventory Management

Customer Service / Broker Assistant

Steele Insurance

Apr 2019 - Present (6 years 2 months)

Answered phones, provided quotes, and updated insurance policies for clients. Managed policy cancellations and ensured customer issues were addressed promptly. Assisted with translation services for Spanish-speaking customers.

Customer Service Policy Management Data Entry

Caregiver

Nov 2014 - Present (10 years 7 months)

Provided companionship and personal care services to clients in their homes. Assisted with daily living activities, medication reminders, and other caregiving responsibilities. Maintained a safe and supportive environment for clients.

Medication Management Empathy