Justin Brown
@justinbrown1
Operations manager in transportation logistics, delivering customer-focused scheduling and reliable support.
United StatesWhat I'm looking for
I’m a customer-focused operations professional with experience in transportation logistics, customer service, and security operations. In my current role as a Transportation & Logistics Operations Manager, I coordinate daily operations and driver schedules, manage customer communications and issue resolution, and work with vendors and carriers to support on-time service.
Previously, I supported safety and continuity of operations as a Security Operations Center Operator and Hospital Security Officer, monitoring security systems and alarms, coordinating incident communications, and preparing detailed reports. I’ve also built strong responsiveness and time-management skills through customer-facing driving work and fast-paced package handling—always emphasizing accurate documentation and reliable daily execution.
Experience
Work history, roles, and key accomplishments
Transportation Ops Manager
J&B Prime Transport LLC
Jan 2023 - Present (3 years 5 months)
Coordinated daily transportation operations and driver schedules while managing customer communications, service requests, and issue resolution. Maintained operational documentation and partnered with vendors and carriers to support on-time service.
Security Operations Center Operator
Dow Jones / Allied Universal
Jan 2022 - Jan 2023 (1 year)
Monitored security systems and alarms to ensure safety, coordinating communications and incident tracking as issues emerged. Produced detailed reports and maintained accurate records while responding to incidents and escalating as needed.
Uber Driver Partner
Uber
Jan 2016 - Jan 2023 (7 years)
Provided safe, reliable, customer-focused transportation while maintaining high customer ratings through excellent service. Managed time efficiently and navigated routes to support on-time arrivals.
Hospital Security Officer
Allied Universal
Jan 2021 - Jan 2022 (1 year)
Monitored hospital premises to help maintain a safe environment for patients and staff. Assisted visitors professionally, conducted patrols, and documented incidents with detailed daily activity reports.
Package Handler
UPS
Jan 2016 - Jan 2017 (1 year)
Loaded and unloaded packages and freight safely in a fast-paced environment. Sorted and organized shipments for timely delivery while maintaining accuracy in handling and processing.
Education
Degrees, certifications, and relevant coursework
SUNY Broome Community College
Associate of Arts, Liberal Arts
Activities and societies: Student Assembly Member; Yearbook Committee Member; Men of Excellence Club Member
Earned an Associate of Arts in Liberal Arts, graduating in December 2020. Served on the Student Assembly and participated in the Yearbook Committee and Men of Excellence Club.
Woodbridge High School
High School Diploma
Activities and societies: Yearbook Club Member
Graduated from Woodbridge High School in the class of 2016. Participated in the Yearbook Club.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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