Natasha Brooks
@natashabrooks
Dedicated logistics professional with a focus on customer satisfaction.
What I'm looking for
I am a logistics professional with extensive experience in various roles within the industry, including positions at Amazon and Macy's. My journey began with a strong foundation in Business Administration, which I pursued at Volunteer State Community College. Since then, I have honed my skills in customer service and operational efficiency, ensuring that customer goals are consistently met.
Throughout my career, I have worked in diverse environments, from warehouse operations to customer service roles. My ability to adapt and utilize my instincts and compassion has allowed me to excel in fast-paced settings. I take pride in my professionalism and commitment to delivering exceptional service, which has been recognized by my employers and peers alike.
Experience
Work history, roles, and key accomplishments
FC Sortation Associate 1
Amazon
Nov 2023 - Present (1 year 8 months)
Currently working as a Sortation Associate, responsible for efficient package handling and sorting within the fulfillment center. This role involves maintaining high productivity and accuracy in a fast-paced environment.
Associate
Macy's Logistics
Dec 2017 - Dec 2017 (0 months)
Worked as an Associate, contributing to the smooth operation of logistics and warehouse activities. This position required attention to detail and adherence to operational procedures.
Warehouse Associate
Amazon
Apr 2017 - Aug 2017 (4 months)
Served as a Warehouse Associate, performing various tasks related to inventory management and order fulfillment. This role emphasized efficiency and accuracy in a large-scale warehouse setting.
Operator
RR Donnelly
Sep 2016 - Nov 2016 (2 months)
Operated machinery as an Operator, ensuring production goals were met and maintaining equipment. This role required technical aptitude and adherence to quality standards.
Customer Service Rep
Walmart
Oct 2015 - Jul 2016 (9 months)
Provided customer service as a Customer Service Representative, assisting shoppers with inquiries and resolving issues. This role focused on delivering positive customer experiences and maintaining store standards.
Operator
Salga Plastics Inc.
May 2014 - Aug 2015 (1 year 3 months)
Worked as an Operator, responsible for the operation and maintenance of plastic manufacturing equipment. This position involved ensuring product quality and adhering to production schedules.
Warehouse Associate
Shoals
Feb 2014 - Mar 2014 (1 month)
Functioned as a Warehouse Associate, handling various warehouse duties including receiving, stocking, and shipping. This role required physical stamina and organizational skills.
Customer Service Rep.
Amazon
Aug 2012 - Jan 2014 (1 year 5 months)
Served as a Customer Service Representative, addressing customer inquiries and providing support. This role honed communication and problem-solving skills in a fast-paced call center environment.
Warehouse Associate
OHL
Nov 2011 - Mar 2012 (4 months)
Worked as a Warehouse Associate, performing general warehouse tasks such as picking, packing, and loading. This role emphasized efficiency and accuracy in logistics operations.
Warehouse Associate
Macy's
Jun 2010 - Aug 2010 (2 months)
Served as a Warehouse Associate, assisting with the organization and movement of merchandise within the warehouse. This position required attention to detail and physical dexterity.
Customer Service Associate
University of Memphis Bookstore
Jan 2009 - Jun 2009 (5 months)
Provided customer service as a Customer Service Associate, assisting students and faculty with their bookstore needs. This role involved handling transactions and resolving customer issues.
Education
Degrees, certifications, and relevant coursework
Volunteer State Community College
Associate of Applied Science, Business Administration w/ Computer Info Systems Concentration
Completed an Associate of Applied Science degree with a focus on Business Administration and Computer Information Systems. Gained foundational knowledge in business operations and computer systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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