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Ashley User

@ashleymuskett

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Detail-oriented Logistics Coordinator with expertise in supply chain operations.

United States

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What I'm looking for

I am looking for a remote role that values collaboration and innovation in logistics.

I am a detail-oriented Logistics Coordinator with extensive experience in supply chain operations, team leadership, and process optimization in fast-paced warehouse environments. My proven ability to manage complex logistics tasks effectively has led to improved operational efficiencies and enhanced customer satisfaction.

At Amazon, I have successfully managed logistics for customer shipments, ensuring timely delivery and adherence to commitments. I streamline shift planning and workflows using advanced Excel and internal systems, which has significantly enhanced efficiency. My strong communication and problem-solving skills, along with my experience utilizing technology for remote collaboration, position me well for a remote logistics or operations role.

Experience

Work history, roles, and key accomplishments

Current

Logistics Coordinator

Current

Amazon

Jan 2021 - Present (4 years 7 months)

Managed logistics for customer shipments, ensuring timely delivery and adherence to commitments. Led inbound and outbound operations by creating shift plans, tracking loads, and addressing potential issues proactively through effective use of spreadsheets and communication platforms.

Logistics Supply Chain Management Workflow Optimization Excel

Current

Logistic Coordinator

Current

Amazon

Dec 2020 - Present (4 years 8 months)

Manage logistics for customer shipments, ensuring timely delivery and adherence to commitments. Lead inbound and outbound operations by creating shift plans, tracking loads, and addressing potential issues proactively through effective use of spreadsheets and communication platforms.
Streamline shift planning and workflows using advanced Excel and internal systems to enhance efficiency

Communication Skills Slack Team Management Excel Planning Logistics Logistics Coordination Team Leadership Training And Development

Outbound Pack Process Assistant

Amazon Warehouse (RDG1)

Jan 2020 - Dec 2021 (1 year 11 months)

Oversaw pack department functions to meet shipping goals while conducting quality audits and facilitating staffing adjustments. Enhanced team performance through coaching, resolving workflow bottlenecks, and promoting cross-department collaboration for timely order processing.

Quality Assurance Workflow Optimization Team Leadership Problem Solving Communication

Order Selector and Forklift Operator

Wegmans RSC

Jan 2019 - Dec 2020 (1 year 11 months)

Efficiently picked and organized orders for shipping, maintaining high safety standards while using PIT equipment. Ensured compliance with transportation operations and protocols.

Order picking Transportation Operations Quality Assurance

Retention Specialist

Web.com Call Center

Jan 2017 - Dec 2018 (1 year 11 months)

Provided technical support and fostered customer relationships to enhance retention and satisfaction. Utilized effective communication and problem-solving skills to address customer inquiries.

Technical Support Customer Relationship Management Retention Communication Problem Solving

Quality Assurance Technician

Aryzta LLC

Jan 2016 - Dec 2017 (1 year 11 months)

Conducted product quality assessments in line with food safety standards, ensuring compliance through rigorous auditing and record-keeping. Maintained high standards of quality control.

Quality Assurance Food Safety Auditing Record keeping Compliance

Inbound Receiving

Amazon Warehouse (AVP1)

Jan 2012 - Dec 2016 (4 years 11 months)

Managed inbound operations, resolved logistical issues using Amazon's internal tools and systems. Trained new employees in operational protocols and safety measures.

Inbound Logistics Internal Tools Training