Xyrish Clive Venzal

I've coordinated remote patient care for Healthier Living Clinic in Canada, serving as the first point of contact for patient inquiries, appointment scheduling, insurance information, and chart preparation.

At Teleperformance, I supported Medicare members with pharmacy benefits, medical services, claims, eligibility, coverage, and billing concerns while protecting PHI under HIPAA guidelines. I documented interactions in CRM systems and coordinated with healthcare providers to help resolve cases promptly.

I've also supported Comcast Xfinity customers with sales, billing, order tracking, account management, and troubleshooting, and bring experience in direct fiber internet sales and government bookkeeping. I work comfortably across remote tools, Salesforce Einstein, Google Workspace, and Microsoft Office.