Xylona Page

Ensure all leads meet 100% accuracy standards before delivery and maintain data integrity by reviewing and correcting client records. Collaborate with lead generation team to optimize QA processes and uphold quality benchmarks.

Conducted outbound B2B calls to UK and US prospects, built rapport with decision-makers, and tracked leads in CRM to meet and exceed daily and monthly targets. Delivered qualified leads while representing the company professionally.

Delivered personalized 1-on-1 English lessons to children aged 3–12 using visual aids and interactive tools, adapting lessons to learner levels and tracking progress to improve outcomes.

Managed internal communication, scheduling, and document preparation while maintaining organized records and supporting senior staff to improve day-to-day operational efficiency.

Taught English to Asian students across age groups and proficiency levels, managing multiple classes per shift and supporting student progress with engaging lessons and feedback.

Sold insurance products and conducted lead qualification over the phone, building trust with clients and increasing sales conversion rates in a performance-driven environment.

Researched, interviewed, and wrote three published articles while meeting strict editorial deadlines and contributing story ideas that supported editorial content.

Completed the Google Digital Marketing certificate in April 2021 covering digital marketing fundamentals and practical skills.

Completed a 120-hour TEFL certification in August 2016 to qualify for teaching English as a foreign language.

Completed a Diploma in Journalism awarded on 15 July 2015, covering practical journalism skills and media production.