lotricia karombo
@lotriciakarombo
I deliver engaging online English learning and streamlined virtual administration.
South AfricaWhat I'm looking for
At Education First, I facilitate interactive virtual English sessions for corporate adult professionals, maintaining an audited 90%+ learner satisfaction score across 200+ sessions. I also manage learner documentation, progress tracking, feedback loops, and digital calendars.
I've combined online teaching with administrative, CRM, and operational coordination experience at Regal Training Solutions, Maison Carbon Logistics, and Milpark Education. My work includes calendar management, client outreach, learning-program documentation, LMS tracking, and academic support.
Experience
Work history, roles, and key accomplishments
Facilitates over 200 interactive virtual sessions for corporate adult professionals, maintaining a 90%+ learner satisfaction score. Manages student documentation, administrative tracking, and digital calendars to ensure timely course completion.
Office Manager & Administrative Consultant
Regal Training Solutions
Mar 2023 - Oct 2023 (7 months)
Supported senior leadership with high-level calendar management and spearheaded client lead coordination, expanding the CRM portfolio by 25%. Oversaw procurement and coordinated documentation, accelerating the rollout of 15 learning programs by 30%.
Sales & Lead Consultant
Maison Carbon Logistics
Mar 2021 - Nov 2022 (1 year 8 months)
Managed CRM systems to track client interactions and leads, increasing acquisition metrics by 25%. Conducted business development outreach and compiled performance analytics to support decision-making.
Monitored participant engagement metrics and tracked project deadlines via the institutional LMS. Provided academic and administrative support by organizing evaluation records and facilitating feedback loops.
Education
Degrees, certifications, and relevant coursework
The TEFL Academy
Diploma, Teaching English as a Foreign Language
Qualifi Level 5 Diploma in Teaching English as a Foreign Language (TEFL) (168 Hours).
University of Johannesburg
Bachelor of Arts Honours, Human Resources Management
Bachelor of Arts Honours in Human Resources Management.
Milpark Education
Bachelor's Degree, Business Administration
2019 - 2021
Grade: Distinction
Bachelor's Degree in Business Administration (HR Management) passed with distinction.
Milpark Education
Higher Certificate, Management
2018 - 2018
Higher Certificate in Management.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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