Open to opportunities

Xola Cabane

@xolacabane

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IT Support Intern eager to make a significant impact.

South Africa

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What I'm looking for

I am looking for a role that challenges me and offers opportunities for growth.

I am an IT Support Intern with a strong foundation in electrical engineering and a passion for technology. My journey began at East London College, where I honed my technical skills and developed a keen interest in IT support. I thrive in fast-paced environments and am excited about the opportunity to contribute to organizations that prioritize continuous learning and growth.

Throughout my career, I have gained valuable experience in customer service and administrative roles. My time at Elchees Software Solutions allowed me to refine my technical support skills, while my previous positions as an Administrative Assistant and Customer Service Representative have equipped me with strong communication and problem-solving abilities. I am dedicated to providing exceptional support and ensuring a seamless experience for users.

Experience

Work history, roles, and key accomplishments

IT Technical Support

Elchees Software Solutions

Feb 2023 - Jun 2024 (1 year 4 months)

Provided technical support for software solutions, assisting clients with troubleshooting and resolving issues. Focused on enhancing customer satisfaction through effective communication and problem-solving.

Technical Support Customer Service Problem Solving Communication Technical Troubleshooting IT Support Data Entry

IT Support Intern

Tomsana

Mar 2023 - Mar 2024 (1 year)

Assisted in providing IT support and troubleshooting for various technical issues. Gained hands-on experience in a fast-paced environment while learning from experienced professionals.

IT Support Technical Troubleshooting Customer Service Communication Problem Solving Networking Data Entry

Administrative Assistant

KSD Municipality

Jan 2020 - Dec 2020 (11 months)

Managed administrative tasks, including data entry and customer service, while ensuring efficient office operations. Developed strong organizational skills and attention to detail.