Open to opportunities

xiomara calix

@xiomaracalix

Operations and staffing leader delivering compliant, high-volume workforce management and payroll accuracy for 200+ employees.

United States

Message

What I'm looking for

I’m looking for a Branch Manager opportunity where I can own daily operations, lead teams, and deliver compliant, high-volume staffing with accurate payroll, strong client relationships, and continuous process improvements.

I’m an operations and staffing leader with 4+ years of progressive experience across branch operations, HR coordination, payroll, and high-volume workforce management. I manage 200+ employees while driving operational efficiency in fast-paced environments.

In my current role as a Branch Service Manager, I lead daily branch operations across multiple client accounts, oversee workforce planning and performance management, and coach teams to improve productivity, accountability, and retention. I also manage payroll operations to ensure timekeeping and employee records are accurate.

Previously, I served as an HR/Operations Coordinator and on-site supervisor, processing payroll for 200+ associates, administering HRIS systems, ensuring compliance (including I-9, OSHA, and wage regulations), and maintaining confidential personnel records. I’m bilingual in English and Spanish and ready to step into a Branch Manager role with full operational ownership.

Experience

Work history, roles, and key accomplishments

Current

Branch Service Manager

Current

First Staffing Group

Sep 2025 - Present (11 months)

Led daily branch operations supporting multiple client accounts and high-volume staffing needs. Managed workforce planning, employee performance, payroll/timekeeping accuracy, and HR/labor compliance for 200+ staff.

Branch Operations Workforce Planning Scheduling Performance Management Payroll Administration HR Compliance Employee Relations Client Management Process Improvement

HR/Operations Coordinator

Express Employment

Oct 2024 - Sep 2025 (11 months)

Processed payroll for 200+ associates with a focus on accuracy and timeliness while ensuring compliance with federal and state employment laws. Managed HRIS employee records and administered benefits, serving as the primary point of contact for HR inquiries.

Payroll Processing Timekeeping HRIS I 9 Verification Wage Compliance Benefits Administration Employee records management Confidentiality Employee Support

On-site Supervisor

Adept HR

Jan 2023 - Jun 2024 (1 year 5 months)

Supervised daily operations for 200+ associates across client sites, coordinating staffing schedules to meet workforce requirements. Managed payroll/timecard submissions, produced daily Excel reports, and handled safety walkthroughs and incident reporting.

Payroll Processing Client Communication Excel reporting Safety Compliance Incident Reports Performance Monitoring

On-site Supervisor

Horizon Personnel Services

Dec 2021 - Jan 2023 (1 year 1 month)

Managed daily workforce operations, scheduling, and payroll for 200+ employees in a high-volume environment. Performed safety audits, investigated workplace incidents, and generated daily Excel reports to track attendance, productivity, and staffing needs.

Performance Monitoring Workforce Operations Scheduling Payroll Administration Safety Audits Compliance Documentation Excel reporting Customer Relationship Management

Caregiver

The Kensington

Jan 2021 - Dec 2021 (11 months)

Provided care in assisted living and memory care settings, assisting residents with daily living activities while ensuring dignity and safety. Documented resident progress and collaborated with healthcare teams.

Memory Care Support Daily Living Activities Dignity Compassionate Care Progress Documentation

Sales Associate

Shoe Palace

Oct 2019 - Feb 2021 (1 year 4 months)

Provided customer-focused service to support store sales goals. Maintained organized inventory and upheld visual merchandising standards.

Customer Service Sales Support Inventory Management Visual Merchandising Store Operations Customer Experience Retail Compliance

Sales Associate

Play-To-Learn

Jun 2019 - Sep 2019 (3 months)

Processed transactions and supported daily store operations to help maintain smooth in-store workflow. Assisted with day-to-day retail tasks in a fast-paced environment.

Transaction Processing Customer Service Store Operations Retail Support Cash Handling Time Management