Ron Moore

Lead and mentor staff in resolving customer concerns and meeting operational goals. Ensure adherence to quality standards, deadlines, and regulatory compliance, and oversee cash operations including vault management.

Led and mentored staff in resolving customer concerns and meeting operational goals. Oversaw cash operations including vault management and Federal Reserve transactions, and trained employees in banking procedures and customer service.

Managed teller staff, ensuring high-quality customer service and operational efficiency. Resolved escalated customer issues and trained new hires on banking policies and procedures.

Assisted multiple branches with daily operations, cash handling, and customer interactions. Processed customer transactions and addressed account-related inquiries.

Supervised customer service and administrative employees, ensuring excellence in service. Trained employees in banking operations and company policies, and resolved customer complaints.

Led branch operations, ensuring compliance with financial regulations and standards. Managed staff performance and provided coaching for professional development.

Maintained cash control and vault security while processing transactions. Delivered top-tier customer service and supported clients with their banking needs.

Supervised and trained employees in customer service and dispute resolution. Evaluated performance metrics to improve operational efficiency, and recruited and onboarded new employees.

Assisted customers with account inquiries and financial transactions. Maintained customer records and ensured data accuracy.

Handled inbound and outbound customer calls, providing product and service information. Processed orders and maintained customer accounts.

Assisted contractors with product selection and pricing. Managed customer transactions and inventory control.

Completed high school education at Gainesville High School.