Open to opportunities

Monique Orozco

@moniqueorozco

Human resources professional coordinating employee relations, HR operations, and payroll to improve compliance and outcomes.

United States

Message

What I'm looking for

I’m looking for an HR operations role where I can strengthen employee relations and compliance, support managers with accurate HR/payroll processing, and continuously improve processes and data quality.

I’m a human resources professional with 4 years of experience supporting employee relations, HR operations, compliance, and manager support in the banking industry. I’m known for a detail-oriented, confidential approach, strong organization, and the ability to interpret and apply policies while managing competing priorities.

In my current work, I resolve employee and payroll issues, conduct investigations, manage attendance, administer leave, and support performance documentation and pay increases. I also bring a broad operational background—handling HRIS data entry, benefits administration, accounts payable/receivable, reconciliations, 1099 reporting, and building trusted cross-functional relationships to improve employee and operational outcomes.

Experience

Work history, roles, and key accomplishments

Current

Human Resources & Payroll Coordinator

Current

Golden State Bank

Nov 2025 - Present (9 months)

Resolved employee and payroll issues and supported managers with hiring and onboarding. Conducted investigations, managed attendance and leave administration, and handled employee performance documentation and pay increases.

Employee Relations Payroll Support Investigation Attendance Management Leave Administration Performance documentation Onboarding HR Compliance

Accounting Specialist/HR Payroll Coord

Golden State Bank

Jun 2022 - Nov 2025 (3 years 5 months)

Managed accounts payable and supported accounting close activities by preparing and reconciling general ledger accounts. Administered 1099 reporting, benefits administration, maintained personnel files, and performed HRIS data entry.

Accounts Payable 1099 Benefits Administration HRIS Data Entry Financial Records Management

Bookkeeper

The Cosca Group

Sep 2017 - Jun 2022 (4 years 9 months)

Managed accounts receivable, processed payments, and reconciled bank accounts to maintain accurate financial records. Prepared monthly and annual financial reports and collaborated on year-end tax documentation and financial reporting.

Accounts Receivable Payment Processing Financial Reporting Budget Compliance Tax Documentation

Member Outreach Payroll Specialist

Arrowhead Credit Union

May 2015 - Oct 2016 (1 year 5 months)

Partnered with HR and payroll teams to establish direct deposits for new members and resolve payroll-related inquiries. Maintained the internal payroll forms website and supported direct deposit enrollment through member education and branch outreach.

Direct Deposit Payroll Forms Maintenance Member Outreach Member Education

Business Development Coordinator

Arrowhead Credit Union

Jan 2014 - May 2015 (1 year 4 months)

Coordinated business development events, orientation materials, and marketing resources to support member growth. Managed departmental budgets, reconciled expenses, streamlined onboarding processes, and supported new member orientations with procedural compliance.

Budget Management Onboarding and Support Member Onboarding

Member Service Representative 2

Arrowhead Credit Union

Mar 2011 - Jan 2014 (2 years 10 months)

Delivered member service by processing financial transactions, opening new accounts, and resolving account issues. Trained and mentored new employees, supported fraud monitoring and compliance, and assisted with branch audits and daily balancing.

Member Services Account Opening Issue Resolution Fraud Monitoring Account Reconciliation Branch Audits