Open to opportunities

Ximena Shaw

@ximenashaw

Message

Customer success professional coordinating webinars and client learning programs for adults and attorneys.

Guatemala

Message

What I'm looking for

I want to help clients succeed through proactive communication—coordinating education programs or webinars end to end, strengthening stakeholder relationships, and delivering a smooth experience from planning to follow-through.

I coordinate Continuing Legal Education webinars at myLawCLE TOOLS, from attorney outreach through delivery, averaging 10 webinars per month for audiences of 30–100.

I build weekly relationships with 7–10 attorneys and recruit qualified legal speakers aligned with educational and business objectives, working with cross-functional teams to develop supporting educational content.

Outside of that, I design customized English programs for adult professionals, managing client relationships, scheduling, progress tracking, and personalized coaching—including interview preparation through English 4 Call Centers.

Experience

Work history, roles, and key accomplishments

Current

Content Development & Research Specialist

Current

myLawCLE

Jan 2026 - Present (7 months)

Coordinate and execute an average of 10 Continuing Legal Education webinars each month, managing the process from attorney outreach to successful event delivery.

Microsoft Office Google Workspace Zoom Canva Notion

Current

Independent English Coach & Learning Program Designer

Current

Self Employed

May 2024 - Present (2 years 3 months)

Design customized English programs for adult professionals, managing client relationships, scheduling, progress tracking, and personalized coaching.

English Coach

English 4 Call Centers

Nov 2020 - Oct 2023 (2 years 11 months)

Helped 271 students secure bilingual employment opportunities through one-on-one coaching and interview preparation, while leading the Advanced Level coaching team.