Open to opportunities

juliet Josiah

@julietjosiah

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Dedicated virtual assistant with expertise in administrative support.

Nigeria

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What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to leverage my administrative skills.

I am a dedicated virtual assistant with over 3 years of experience in providing exceptional administrative support and scheduling services. My expertise lies in optimizing resumes for ATS compatibility, which has significantly enhanced client interview rates. I am proficient in Google Workspace management and Microsoft Office Suite, allowing me to manage digital documents and coordinate schedules effectively.

Throughout my career, I have successfully managed travel planning and booking, ensuring seamless operations for my clients. My ability to conduct thorough research and compile data has contributed to informed decision-making and high levels of client satisfaction. I pride myself on my strong communication skills, which have enabled me to build lasting relationships with clients and stakeholders alike.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

KSL Sourcehub

Oct 2023 - Present (1 year 8 months)

As a Virtual Assistant, I optimized resumes for ATS compatibility, conducted job searches, and crafted customized CVs for clients. I managed digital documents, provided consultations, and enhanced clients' LinkedIn profiles while ensuring confidentiality. My role included coordinating schedules and travel arrangements, utilizing tools like ClickUp for task management.

Resume Optimization Document Management Consultation Scheduling Travel Management ClickUp Microsoft Office Suite Confidentiality

Customer Service Representative

Switch Recycling Innovations

Mar 2023 - Nov 2023 (8 months)

Managed scheduling and communication for over 60 customers, ensuring timely responses. Created reports and correspondence while maintaining confidentiality. Developed content strategies for a WhatsApp community of 70+ clients, enhancing engagement and visibility.

Customer Communications Scheduling Content Strategy Confidentiality Time Management Client Engagement

Human Resources Trainee

Ifortis Worldwide

Apr 2022 - Jun 2022 (2 months)

Identified client needs and drafted plans to achieve them. Sourced candidates through job adverts and managed the selection and interview process, assisting in onboarding new hires.

Candidate Sourcing Onboarding HR Processes Communication Skills Team Collaboration Confidentiality

Personal Assistant/Admin Officer

AAC Professional Services

Jan 2018 - Oct 2018 (9 months)

Organized and managed executive schedules, appointments, and travel arrangements. Drafted high-level correspondence and meeting minutes, focusing on accuracy and professionalism while coordinating recruitment efforts and maintaining sensitive records.

Scheduling Travel Coordination Confidentiality Time Management Administrative Support

Customer Care Officer

Wema Bank

Jan 2015 - May 2016 (1 year 4 months)

Delivered exceptional customer service by efficiently resolving inquiries and complaints. Processed sensitive customer data and transactions, adhering to strict confidentiality protocols.

Customer Service Data Processing Confidentiality Communication Skills Time Management Problem Solving

Assistant Reservation Officer

Emirates Holidays

May 2011 - Apr 2014 (2 years 11 months)

Arranged travel and accommodations for over 300 clients monthly, communicating effectively with high-profile clients while maintaining professionalism and discretion.