Looking for a job

Wofai Omini

@wofaiomini

Message

I streamline office, healthcare, and HR operations through organized administrative support.

Nigeria

Message

What I'm looking for

I'm seeking to contribute to the efficiency and professionalism of a reputable organization through office administration, healthcare administration, customer service, or HR support.

I've supported office, healthcare, and HR operations at Ketu Medical Hospital, managing patient registration, appointment scheduling, confidential records, reports, and daily administrative activities.

As a Customer Care Representative at Everbirdge Resources, I responded to enquiries across phone, email, and walk-in channels, coordinated follow-ups, maintained accurate records, and resolved complaints professionally.

My experience also includes nursing assistance and caregiving at St. John Hospital and Mercy Home Health Care, where I coordinated schedules, maintained documentation, and supported clients and healthcare teams with care and confidentiality.

Experience

Work history, roles, and key accomplishments

Customer Care Representative

Everbirdge Resources

Apr 2025 - Oct 2025 (6 months)

Responded to customer enquiries via telephone, email, and walk-in visits. Scheduled appointments, maintained records, and resolved complaints while supporting daily office operations.

Customer Service Appointment Scheduling Record keeping Report Preparation Microsoft Office Communication Skills

Certified Nursing Assistant / Healthcare Administrator

Ketu Medical Hospital

Apr 2023 - Apr 2025 (2 years)

Managed patient registration, appointment scheduling, and confidential medical records. Coordinated communication between patients and healthcare professionals and ensured compliance with healthcare policies.

Patient Registration Appointment Scheduling Medical Records Management Electronic Medical Records Healthcare Administration Confidentiality Customer Service

Human Resources Assistant

Ketu Medical Hospital

Apr 2023 - Apr 2025 (2 years)

Maintained confidential employee records and HR documentation. Coordinated interviews, assisted with recruitment and onboarding, and supported daily HR and office administrative functions.

HR Administration Recruitment support Onboarding Employee records management Interview Coordination Filing System Microsoft Office

Certified Nursing Assistant

St. John Hospital

Mar 2021 - Aug 2022 (1 year 5 months)

Maintained accurate documentation and confidential medical records. Coordinated patient appointments and departmental schedules while collaborating with healthcare professionals.

Medical Records Management Documentation Appointment Scheduling Administrative Support Collaboration

Caregiver

Mercy Home Health Care

Apr 2020 - Feb 2021 (10 months)

Maintained daily documentation and client records. Coordinated care schedules and appointments while providing interpersonal and communication support.

Caregiving Documentation Record keeping Scheduling Communication Skills Interpersonal Skills