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Will UserWU
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Will User

@willuser12

Account Manager at Fishtank who grew client accounts and builds AI workflows from enquiry to booking.

United Kingdom
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At Fishtank Agency, I managed international accounts across manufacturing, lubrication, beverages and sport. I owned budgets, timelines and reporting, and grew accounts by introducing services that increased client value and agency revenue.

In my independent projects, I build practical AI automations for small businesses, including an enquiry-to-booking flow connecting website enquiries to CRM, email follow-up and calendar booking. I also designed the brand identity and built a 45-page website, and I'm Claude Academy certified.

Experience

Work history, roles, and key accomplishments

SI

Junior Digital Executive

SimplyBiz

Jan 2019 - Dec 2020 (1 year 11 months)

Held a junior digital executive role, supporting digital marketing activities.

IX

Digital Marketing Apprentice

ixrm

Jan 2018 - Dec 2019 (1 year 11 months)

Completed a digital marketing apprenticeship, gaining hands-on experience in digital marketing.

Education

Degrees, certifications, and relevant coursework

Anthropic logoAN

Anthropic

Claude Academy Certification, Artificial Intelligence

2026 - 2026

Earned the Claude Academy Certification, demonstrating proficiency in AI automation and Claude tools.

QA

QA Apprenticeships

BCS Level 3 Digital Marketer Apprenticeship, Digital Marketing

2018 - 2019

Completed the BCS Level 3 Digital Marketer Apprenticeship, gaining practical skills in digital marketing.

Google logoGO

Google

Google Analytics Individual Qualification & Advanced Google Analytics, Web Analytics

Earned the Google Analytics Individual Qualification and Advanced Google Analytics certifications, demonstrating expertise in web analytics.

KC

Kirklees College

BTEC Level 3 Extended Diploma, Visual Communications

Earned a BTEC Level 3 Extended Diploma in Visual Communications, developing skills in design and visual media.

Hugging Face logoHF

Hugging Face

AI Agents Fundamentals, Artificial Intelligence

Completed the AI Agents Fundamentals certification, covering the basics of building AI agents.

BCS logoBC

BCS

BCS Level 3 Awards in Principles of Coding and Marketing Principles, Coding and Marketing

Achieved BCS Level 3 Awards in Principles of Coding and Marketing Principles, covering foundational coding and marketing concepts.

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