Looking for a job

Will Steen

@willsteen

Message

I grow B2B marketplace accounts and streamline digital operations for galleries and art dealers.

United Kingdom

Message

What I'm looking for

I'm looking to bring my commercial, hands-on experience to a high-growth marketplace business focused on account growth, retention, and customer success.

I founded Montana Jenkins, a specialist B2B marketplace and digital operations business supporting galleries and art dealers across the UK and internationally. I manage recurring client relationships, develop marketplace strategies, and grow accounts through additional platforms and ongoing support.

I oversee thousands of listings across Artsy, Artnet, 1stDibs, Chairish, Pamono, and client e-commerce websites. From onboarding, support, invoicing, and catalogue projects to troubleshooting technical issues, I translate commercial priorities into practical delivery.

I've built repeatable workflows, coordinated overseas freelancers, and introduced automation and AI-assisted processes to reduce manual work. I bring a hands-on, commercially minded approach to retention, account growth, and customer success.

Experience

Work history, roles, and key accomplishments

Current

Founder - Client & Marketplace Operations

Current

Montana Jenkins Ltd

Mar 2022 - Present (4 years 6 months)

Founded and developed a specialist B2B marketplace and digital operations business supporting art galleries and dealers with their online sales presence. Managed client relationships, marketplace listings, and operational workflows across multiple platforms.