William Watt
@williamwatt
Experienced Business Development Manager with a focus on client relationships.
What I'm looking for
I am an experienced Business Development Manager and Client Relationship Manager with a strong background in sales and client engagement. My career has been built on the foundation of understanding that the customer experience is paramount. I thrive on building and maintaining relationships, ensuring that every interaction is meaningful and tailored to the client's needs.
Throughout my career, I have successfully driven sales and client retention across various regions, including Eastern and Northern Ontario, Atlantic Canada, and the USA. My ability to collaborate with business owners and provide training has led to significant growth in insurance revenue. I pride myself on my communication skills, which have been recognized through multiple awards and achievements, including the RBC Performance Gold winner for client engagement.
In addition to my professional accomplishments, I have a passion for community service, having organized fundraising events and supported local initiatives. I am committed to continuous improvement and am always looking for innovative solutions to enhance the client experience.
Experience
Work history, roles, and key accomplishments
Sales Executive
Gray Dawes Travel
Jan 2023 - Present (2 years 5 months)
Responsible for business development to generate sales opportunities, lead sourcing initiatives, and facilitating meetings with prospects to present offerings.
Business Development Manager
Manulife Financial
Jan 2013 - Jan 2022 (9 years)
Drove sales and client retention across Eastern and Northern Ontario, Atlantic Canada, and the USA, managing travel partners and facilitating strategic planning and training.
Sales Manager
Dreamscape Travel
Jul 1997 - Jan 2003 (5 years 6 months)
Managed daily operations, banking, and licensing while acquiring new corporate accounts and providing travel advice and trip planning for clients.
Education
Degrees, certifications, and relevant coursework
Algonquin College
Diploma, Travel Counseling
Completed a Travel Counselor Diploma, focusing on the skills necessary for effective travel planning and customer service in the travel industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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