Looking for a job

Yan Naing

@williamliu

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Driven and tech-savvy, aspiring IT professional with a strong background in business, and events.

Australia

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What I'm looking for

Seeking an entry-level IT role to apply problem-solving, technical knowledge, and customer service skills. Interested in cybersecurity and IT business solutions. Thrive in dynamic environments, collaborating to improve processes, troubleshoot issues, and stay updated on tech trends. Eager to gain on-the-job certifications and currently upskilling through IT certifications in my own time.

Aspiring IT professional with a solid foundation in business operations and event management, passionate about leveraging technology and AI to enhance business processes and drive innovative solutions. Skilled in customer service, communication, and stakeholder engagement, with a proven ability to thrive in dynamic, high-pressure environments. Eager to expand technical expertise and contribute to IT transformations that create real business impact. Holds a bachelor’s degree in business, with a self-motivated and adaptable approach to working both autonomously and collaboratively to exceed expectations. Highly adaptable to the work environment and a fast learner who is comfortable with technology, software and hardware. Experienced forex and crypto trader.

Experience

Work history, roles, and key accomplishments

Educator

City Kids Early Learning Centre

Oct 2022 - Feb 2025 (2 years 4 months)

I was working as a kindergarten teaching assistant while completing my graduate certificate in Education, it was a fulfilling job educating children to fulfill my permanent residency pathway in Australia. But now it is time to move on to my dream career.

Education Education Technology Teaching Classroom Management

Customer Service Representative

PFD food services

Dec 2021 - Feb 2022 (2 months)

Provided excellent customer service by efficiently resolving client inquiries. Managed orders via the Mitel phone system and MFG Pro, processing online requests and updating clients on stock delays. Coordinated between the warehouse, sales team, and delivery drivers to ensure timely deliveries, enhancing customer satisfaction through clear communication and seamless order fulfillment.

Customer Support Call Center Operations Order Management Order Processing Automated Warehouse Operating System Knowledge Sales Telesales Communication Skills

Event Organizer

Black Society

Mar 2018 - Aug 2019 (1 year 5 months)

Sold out events with international DJs across Asia. Managed logistics, artists , and security for 3,500+ PAX events. Earned strong sponsor feedback for executing events on time and within budget. Led event planning, budgeting, and sponsor pitching. Coordinated with venues, artists, and clients while managing teams of 40–120 staff, ensuring seamless execution and high attendee satisfaction.