PKPsy Karma
@psykarma
Creative engineer and tech analyst focused on analytics-driven solutions.
AustraliaWhat I'm looking for
I am a creative engineer and tech analyst pursuing a Master of Business Analytics at the University of Western Australia, with practical experience improving customer retention and operational efficiency in retail and entertainment settings.
I have delivered measurable results such as a 20% increase in customer retention, managed corporate bookings and inventory operations, and developed teaching modules for online tutoring up to class 10.
I bring strong analytical skills, dashboard and visualization experience, problem-solving, leadership, and clear communication to roles where I can add value and continue to grow in analytics-driven product and operational functions.
Experience
Work history, roles, and key accomplishments
Assistant Manager
VR Arrival
Oct 2024 - Present (1 year)
Managed operations and corporate bookings for a VR entertainment venue, increasing customer retention by 20% and reducing operational costs through improved catalogues and process changes.
Online Tutor
Ezy Math Tutoring
Jan 2024 - Oct 2024 (9 months)
Developed and delivered online Math, English and science lessons for students up to grade 10, creating teaching modules that improved learning engagement.
Shop Assistant
IGA Foodies
Jul 2023 - Jun 2024 (11 months)
Performed pick-pack, nightfill, and warehousing duties while maintaining high customer satisfaction in a grocery retail setting.
Education
Degrees, certifications, and relevant coursework
UAUniversity of Western Australia
Master of Business Analytics, Business Analytics
2023 -
Enrolled in a Master of Business Analytics program beginning July 2023, focusing on analytical and data-driven business decision skills.
DUDr. A.P.J. Abdul Kalam Technical University
Bachelor of Technology, Mechanical Engineering
2010 - 2014
Grade: First division
Completed a Bachelor of Technology in Mechanical Engineering with first division marks between July 2010 and July 2014.
CMS, Lucknow
HSC / SSC, Secondary Education
2007 - 2009
Grade: Distinction
Completed secondary and higher secondary education, passing 10th and 12th standard board examinations with distinction.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
Job categories
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